Stay in control of your finances

Whether you prefer to use your phone, tablet or computer, we provide the tools to manage your finances when you want. We have many ways for you to bank with us.

FAQ's

Frequently Asked Questions?

Q. Do you sell or redeem Savings Bonds?

A. Unfortunately we do not sell or redeem Savings Bonds. You may go to savingsbonds to order, redeem and see the current value of your bonds through the government website.

Q. How do I change my address online??

A. In order for you to change your address on your accounts, you may log into Empire Online Banking and click on profile; then you can change your address

Q. What type of deposit accounts do you offer?

A. We offer a wide range of products and services for both personal and business customers.Kindly click on the live chat button to talk with one of our customer care for more information.

Can I open a new account online?

A. Yes, you can open a wide range of accounts by clicking on open an account from our Home page.

Q. Can I apply for a loan with Empire Bank online?

A. Yes, you can apply for a mortgage or consumer loan online. Kindly click on the live chat button to talk with one of our customer care for more information.

Q. I am a business owner. What deposit options does The Empire Bank have to offer my business?

A. Whalic Finance offers many deposit account options for business customers. We also offer Cash Management services within Empire Online Banking, you have the option to do ACH, wires, mobile deposit and more, all from the comfort of your office. You only pay for the features you use! Have more questions? Contact our Customer Care to be connected with a business specialist today.

Q. What type of loan accounts do you offer?

A. We offer a wide range of consumer, residential and commercial loans. Kindly click on the live chat button to talk with one of our customer care for more information.

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